Quality Management Systems

What we do
UQS Consultants provides consulting, training and auditing services for the following quality management systems,

-Quality Management System (QMS)
– ISO 9001 Aerospace QMS
– AS 9100 Medical Devices QMS – ISO 13485

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Regarding Quality Management System

A quality management system,
1. Comprises of activities through which an organisation can identify its objectives and determine the resources and processes needed to achieve the desired results
2. Manages the resources and processes to offer value and provide results for relevant interested parties.
3. Enables top management to achieve optimised use of resources by taking into consideration the short-term and long-term effects of their decision
4. Provides a way to identify actions that can help address intended and unintended consequences while delivering products and services

Principles of Quality Management

The seven quality management principles that forms the basis of the revised ISO 9000 series for quality management system are listed below,

  • Principle 1 – Customer focus
  • Principle 2 – Leadership
  • Principle 3 – Engagement of people
  • Principle 4 – Process approach
  • Principle 5 – Improvements
  • Principle 6 – Evidence-based decision making
  • Principle 7 – Relationship Management
The above principles can be employed by top management as a framework to propel their organisation towards increased performance. The principles are derived from international experts who are members of the ISO Technical Committee ISO/TC 176 for quality management and assurance, offering their combined knowledge and experience to the development of these quality management principles. The committee is responsible for the development and maintenance of the ISO 9000 series. These principles are defined in the ISO 9000 standard. All the principles, concepts and their inter-relationships are to be considered as a whole and not as individual aspects. No specific principle or concept is more important than the other. At any given time, seeking the right balance in application is of utmost importance.

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